- Shipping and Handling Charges
- Return Policy
- Canceling an Order
- Tracking Your Packages
- Customer Service
- Security and Privacy
- Actual colors may vary from
those displayed on the computer monitor.
Shipping And Handling Charges
|Total Order Amount
|| Alaska & Hawaii
|Up to - $25.00
|$25.01 - $50.00
|$50.01 - $75.00
|$75.01 - $100.00
|$100.01 - $150.00
|$150.01 - $200.00
|$200.01 - $250.00
|$250.01 – and above
|| Alaska & Hawaii
||3-8 business days
||2-3 business days
||3-4 business days
|3. Express Plus
||1-2 business days
*Shipping options do not include order
Return Policy Top
We guarantee your satisfaction with all curtainsonsale.com
merchandise. You may return or exchange any unused and unwashed
merchandise if you are dissatisfied with your purchase within 30 days
after the shipping date.
All returns require a Returned Merchandise Authorization number ( RMA ).
Please do not return any merchandise without obtaining a RMA. In order
to obtain a RMA along with return instructions and the correct return
address, please send an e-mail to:
Once your return is received and processed we will issue a
credit within 4 weeks to the credit card used to make the
purchase in the amount of the purchase price (excluding shipping
and handling charges). Please note that you are responsible
for shipping and handling charges on returned merchandise.
In order to ensure your return is safe and documented ,
send your package via a prepaid,
in the original package, insured and traceable method. Sorry,
shipping charges are nonrefundable.
We apologize if we have inadvertently sent you incorrect
merchandise. If this happens to be the case, you will be
reimbursed for the cost of returning the merchandise.
You will not be charged any additional shipping and handling
charges for replacement merchandise shipments.
We will process replacement merchandise shipments with
the shipment method of the original order.
Clearance items, customized items, monogrammed items,
products with cut label, cannot be returned.
Clearance and Sale items may only be exchanged for
items of equal or greater value.
Items must be returned within 21
days of delivery. Merchandise returned without a RMA number or after 21 days with
RMA number will be charged a 25% restocking fee. Items returned after
30 days of receipt will not be accepted for return,
will receive no credit and no exchange and will not be returned to
Gift Boxes are not refundable.
Canceling an Order Top
You may cancel an order at any time prior to processing at our center by calling 212-563
9216 or email us at firstname.lastname@example.org
Unfortunately, we are not able to cancel orders once they have been shipped.
Please refer to our Returns Policies for easy returns.
Tracking Your Packages Top
You will receive one
or more tracking numbers on the confirmation e-mail we send you when your
order is shipped. This tracking number can be used to check the status of
your package at our shipping carriers' online stores:
U.S. customer service: 1-800-PICK-UPS
CURTAINSONSALE.COM AND / OR ITS RESPECTIVE SUPPLIERS MAKE NO
REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED
IN THE DOCUMENTS AND RELATED GRAPHICS FOR ANY PURPOSE. ALL SUCH
DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED " AS IS " WITHOUT ANY
WARRANTY OF ANY KIND. CURTAINSONSALE.COM DISCLAIM ALL
WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING
ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT
SHALL CURTAINSONSALE.COM AND/OR ITS RESPECTIVE SUPPLIERS BE
LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY
DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR PROFITS,
ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS INFORMATION.
YOU ACKNOWLEDGE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK,
THAT YOU SHALL ASSUME TOTAL RESPONSIBILITY FOR ALL COSTS ASSOCIATED
WITH SERVICING OR REPAIRS OF EQUIPMENT EMPLOYED IN CONNECTION WITH
USE OF THIS SITE, AND THAT CURTAINSONSALE.COM SHALL NOT BE
LIABLE FOR ANY DAMAGES RELATED TO YOUR USE OF THIS SITE.
|This site is controlled and
operated by curtainsonsale.com from its offices in New York, New York.
This Agreement shall be construed in accordance with the laws of the
State of New York, without regard to conflict of law provisions. Any
dispute arising under this Agreement shall be resolved exclusively
by the state and federal courts of the State of New York, County of
New York and / or Southern District of New York.
Any feedback you provide at this site shall be deemed to be
non-confidential and the sole property of curtainsonsale.com.
Your credit card information is safe at Curtainsonsale.com. Besides
your credit card information, all information about your order is
processed on our secure server by SSL, which transforms the
data into an unreadable format, prior to transmission. Our secure
back-end systems utilize industry standard components to ensure the
security of your personal information.
Actually a credit card purchase at Curtainsonsale.com is just like
any other purchase using your credit card at a retail store.
Curtainsonsale.com respects concerns about personal privacy.
We only collect information necessary for the sole purpose to handle
our customers orders. All information you provide is considered
confidential and restricted solely to the use of Curtainsonsale.com.
This information is not shared or distributed in any way , except
the provision of appropriate information to parties involved with
order processing procedures. We may also disclose information if
required by law or demanded by law enforcement authorities.
33 Saint Marks Place
New York, NY 10003
(212) 563 9216